Terms of Service

Welcome to Trandify!
By using our website or placing an order, you agree to the following simple terms. We promise to keep things fair, transparent, and customer-focused.

🛒 1. Ordering with Us

• When you place an order, make sure all details (name, address, phone number) are correct.

• All orders are subject to availability and confirmation.

• We reserve the right to cancel or refuse an order in case of:

  • Incorrect information

  • Item no longer available

  • Violation of our policies

💵 2. Payment Method

• We currently accept Cash on Delivery (COD) only.

• Please ensure someone is available to receive the package and pay upon delivery.

🚚 3. Shipping & Delivery

• Free delivery across Saudi Arabia 🇸🇦

• Orders are usually delivered within 3 to 5 business days.

• If there’s any delay, we’ll notify you in advance.

🔁 4. Returns & Refunds

• You have 7 days to return an item — no questions asked!

• Items must be unused and in original condition.

• Once we receive the returned product, we’ll process your refund within 2 business days.

• For more info, check our Return & Refund Policy (link this when live).

🚫 5. Cancellations

• You can cancel your order before it is shipped. Just reach out via WhatsApp or email.

• Once shipped, you’ll need to wait for the item to arrive and then request a return.

🔒 6. Privacy & Data

We take your privacy seriously.
Your data is safe with us and used only to fulfill your order or support your shopping experience.
Check our full Privacy Policy for more details.

📦 7. Product Information

We do our best to describe all products clearly and accurately. However, if something doesn’t meet your expectations, we’ll gladly help you return it.

🛑 8. Misuse of Service

We reserve the right to block or cancel orders from customers who abuse return policies, provide false information, or misuse our platform in any way.

📞 9. Contact Us

Have a question or need help? We’re always happy to chat.

📱 WhatsApp: +966 569830648
📧 Email: safim5294@gmail.com

Thanks for choosing Trandify. We’re here to make online shopping easy, safe, and enjoyable for everyone in KSA! 💙